New Clients

Your first visit

You don't need to know which treatment to book

Choosing a facial treatment can feel overwhelming, especially when every option sounds like it might be the right one. At NP Skin Care, that decision isn’t yours to make alone. Norma Portela evaluates your skin first, listens to what concerns you, and recommends what makes sense for you.

What happens during your first visit

01

Intake and consent

You complete a health form and an informed consent, so Norma can confirm you are a suitable candidate for treatment.

02

Two gentle cleanses

A pre-cleanser and cleanser with gentle products. While she works, you talk about hydration, your routine at home, what concerns you and what you hope to achieve.

03

Precise skin evaluation

Norma evaluates your skin using palpation, a magnifying lamp, a Wood’s lamp and a digital skin analysis device, so the recommendation is based on precision rather than guesswork.

04

You leave with a plan

You go home understanding what your skin needs, with a realistic routine and a clear next step.

Your session

What you get from your first session

A personalized evaluation of your skin, not a treatment chosen from a menu.

Time with Norma directly, a licensed esthetician with over 15 years of experience.

A treatment adapted to what your skin can handle today.

A clear explanation of what your skin needs and why.

A realistic home routine you can actually keep.

Common questions

Before your first visit

No. If you are not sure, start with a consultation and Norma will recommend what makes sense for your skin. You are never expected to diagnose yourself.

A first visit includes time to talk, evaluate your skin, and treat it, so it takes longer than a routine appointment. You will see the exact duration for each service when you book on Square.

Come with clean skin if you can, and let Norma know if you are using retinoids, acids, or any prescribed skin treatment. Avoid waxing the same day and let her know if you have had recent sun exposure.

It depends on the treatment. Gentle facials leave little to no visible change, while exfoliating treatments can leave temporary redness. Norma will tell you what to expect before she begins, so there are no surprises.

That depends on your skin and what you want to work on. Norma will recommend a rhythm at the end of your first visit, based on what she sees rather than a fixed schedule.

Ready when you are

Your first visit is the beginning of a plan, not a one-time appointment.

Not sure where to start? Book a consultation or call (475) 266-0383.

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